Reference

How damangame Handles Your Personal Data

At damangame, we take the privacy of your account details, transaction records and browsing activity seriously — this page sets out exactly what we collect, why we collect…

No data sold to third partiesUPI & Paytm transaction data encryptedAccount access logs retained securelyDelete or amend your data on requestPolicy updated as practices change
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damangame How damangame Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal data is stored, want to request a copy of the data we hold, or need to raise a data-related concern, our support team is available around the clock. Use any of the channels below and reference your registered account email so we can locate your record quickly.

Team online

Email Support

Send your data request or privacy question to our dedicated address and we aim to respond within 48 hours. Include your registered mobile number for faster account verification.

Live Chat

Open the chat widget on damangame.run at any hour and ask for the privacy team. An agent will log your request and confirm a reference number so you can track progress.

Help Centre Ticket

Submit a formal data-access or deletion ticket through the Help Centre on your account dashboard. Tickets are triaged within 24 hours and resolved within the timeframes set by applicable law.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Protecting the data behind your damangame account is an ongoing operational commitment, not a one-time setup.

Encrypted Storage

All personal data — name, mobile, email, and payment references from UPI, Paytm or PhonePe — is stored using industry-standard encryption at rest. Only authorised internal systems can access decrypted records, and access is logged.

Cookie Use

We use session cookies to keep you logged in, preference cookies to remember your lobby settings, and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Account Security

Each account login is protected by password hashing and optional two-factor authentication via your registered mobile number. Suspicious login attempts trigger an automatic hold and an alert to your registered email address.

Data Retention

We retain account and transaction records for the period required by applicable financial regulations in the jurisdictions where we operate. Once that period expires, records are deleted or anonymised unless you have an active open dispute.

Your Right to Access

You may request a full export of the personal data we hold on your account at any time. We will prepare and deliver the export within the timeframe required by applicable law, typically within 30 days of a verified request.

Amendment and Deletion

If any detail on your account — name, email, mobile number — is incorrect, contact support to correct it. You may also request full account deletion; we will complete this after clearing any outstanding balance and meeting retention obligations.

Frequently Asked Questions on Privacy

The questions below cover the data rights and account-privacy topics that come up most often. If your question is not listed here, open a support ticket or use live chat on damangame.run and the privacy team will respond directly.

We collect your full name, email address, mobile number and, when you transact, the payment identifiers associated with UPI, Paytm or PhonePe. We also log device type and session timestamps to maintain account security.

Payment data is shared only with the payment processor handling your transaction — UPI rail, Paytm or PhonePe — and only to the extent needed to clear the payment. We do not share it with advertisers or unrelated third parties.

Submit a data-access request via the Help Centre ticket system or email support with your registered account email as the subject. We will verify your identity and deliver your export within the timeframe required by applicable law.

Yes. Raise a deletion request through live chat or a Help Centre ticket. We will process it after settling any open balance and fulfilling any retention obligations required by financial regulations in the relevant jurisdiction.

Transaction records are retained for the period mandated by applicable financial and anti-money-laundering regulations. After that period, records are deleted or fully anonymised. The exact duration depends on local law in the jurisdiction covering your account.

We use session, preference and analytics cookies. Session cookies are necessary for your login to work; the others can be disabled through your browser's cookie settings. Disabling analytics cookies does not affect lobby access or account functionality.

Contact the privacy team directly via email or live chat, referencing your account email. We will log a formal complaint, investigate and respond within 48 hours with a reference number and an estimated resolution timeline.

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